Enjoy the Benefits of ITIL Certification

Meghna Arora
4 min readJan 3, 2020

--

Why Do You Need The ITIL Certification?

Because ITIL is a framework, it is meant to be adapted to balance between theory and business requirements. It, therefore, suits companies across a wide variety of industries, including retail, finance, entertainment, technology, and life science. ITIL can also be adjusted to the size of the company and organizational structure; it can become a real strategic asset to the business it supports- reducing costs, estimating resources, and improving customer satisfaction.

Becoming ITIL certified will make you a helpful resource. It will teach you to learn the language of ITIL recognized by professionals worldwide and will increase your standing in the IT community. ITIL is not about following a stringent set of rules but rather is about enabling you to use your common sense to provide you an adaptable and flexible framework for leading IT services.

ITIL creates an agreement between IT staff, contractors, suppliers, and users within the business by creating a collaborative approach and language towards IT services.

Who Has Implemented ITIL?

Several large organizations worldwide have implemented ITIL, such as Microsoft, Atos, Shell Oil, Caterpillar, IBM, Disney, Boeing, Spotify, Equinor, and many more. All are reportedly enjoying great success, with significant operational cost savings as a result.

Benefits for Taking ITIL Certification

ITIL gives a clear focus on the total cost of ownership (TCO), so you can overcome the, often costly expenses associated with IT investments. The ITIL framework also provides guidance and structure to your organization, minimizing the likelihood of unscheduled work overtaking and de-railing tasks and activities. Yet, its extensive focus and flexible nature allow you to take on new jobs with efficiency.

While still being based on proven best practices, ITIL 4 is more critical to today’s digital businesses. It is center on the broader context of customer experience, value streams, and digital transformation means it can aid you to provide confidence and reassurance to your customers, while consistently delivering better services.

The framework is also an active change agent and can be used to upskill, motivate, and engage your workforce - helping to improve your overall business performance.

Though there are many benefits of an ITIL exam and the various certifications, let us look at the top benefits:

1. Stand Out Between Competitions:

When you pass the ITIL Foundation Certification, it will demonstrate to employers that you are highly skilled and trained in industry best practices. Employers will be able to make their property in you as you will be able to breeze through the training process and give value from day one.

Although becoming ITIL certified may cost you a little at the start, the long- term advantages for job growth may be deserving of the costs.

2. Increase Payscale:

After you have attended the ITIL Foundation Exam, if you have completed the certification too, you will potentially receive more lucrative job opportunities. Compared to other non-certified candidates.

3. Worldwide Recognised Certification:

ITIL certification is recognized globally. Leading international service providers know ITIL certification as a prerequisite for services management experts. Therefore, Students willing to make their careers elsewhere can make use of this credential.

4. Low-Risk Effort:

It is often a tough decision for any student to make a choice between a Master’s degree and getting a certification. Because you usually don’t know the risk involved in wasting time and effort on something that may not be all the benefits to you in the long-run of your professional career. Whereas in the IT field, taking your ITIL certification is considered to be a very low-risk effort.

5. ITIL Certification- Benefits to Organisations

Successfully implementing ITIL within your organization means that you will be able to:

  • Take a more professional path to service delivery, leading to enhanced customer satisfaction.
  • Speak a common language, leading to more efficient communication across the business.
  • Apply ITIL tools to increase company efficiency and effectiveness, leading to better customer experience.
  • Manage change more efficiently, leading to better business outcomes.
  • Show an evidence-backed, differentiated, value proposition, leading to more customer wins.

ITIL 4 will also enable you to:

  • Experience enhanced delivery of third-party services.
  • Reduce your training costs.
  • Get a more unobstructed view of IT costs and assets.
  • Increase your ability to conduct business risk and service disruption or failure.
  • Eliminate redundant work and improve resource utilization.
  • Maintain performance indicators for benchmarking and direction.

As an organization, ITIL will help you to:

  • Be more efficient and effective.
  • Deliver better customer experiences.
  • Have a more motivated workforce.
Preparation Tips for PeopleCert ITIL Foundation Certification

6. ITIL Certification- Benefits to Individuals

Completing an ITIL qualification means that you will be able to:

  • Apply the tools and techniques you have learned to your day-to-day job, to improve your efficiency and effectiveness.
  • Take ideas back to your workplace to enhance customer experience.
  • Reflect on your modern practices, get feedback from others and make changes to the way you work.
  • Improve communication through ITIL’s common language.
  • Build your confidence and obtain reassurance through the ITIL community.
  • Feel positive and secure in ITIL’s proven best practices.
  • Enhance your career outlook with ITIL’s evidence-backed ‘personal’ distinguished value proposition.
  • Boost your career prospects by having a globally-recognized, formal qualification on your CV.

As an individual, ITIL will assist you to:

  • See improved effectiveness in your role.
  • Have more confidence in your capabilities.
  • Be more fulfilled in your career outlook.

Summary

An ITIL certification might be a little lengthy process to obtain, but it is an investment worth waiting for. Beginning your steps to the ITIL Foundation will make you less surprised by the features you get to meet in the higher levels of ITIL certification.

Of course, everyone will start at the entry-level and make their way to the top after. Your ITIL certification is a new path towards a new direction, not only for your career but for your organization as well.

--

--

Meghna Arora
Meghna Arora

Written by Meghna Arora

I am aspiring for Senior Program & Project, Customer/Client, Operations Management assignments as I am a seasoned PRINCE2 Certified Professional.

No responses yet